Version 1.4 of this Privacy Policy was last updated on the 27th of May, 2024.
Introduction
This is the Privacy Policy of Dabble, which is subject to the Privacy Act 1988 (Cth) (Privacy Act).
In this Privacy Policy, a reference to “Australian Privacy Principles” (“APPs”) means the APPs contained in the Privacy Act.
Dabble is the trading name of Dabble Sports Pty Ltd, ACN 641 982 425, a company incorporated in Australia under the Corporations Act 2001 (Cth). All references to 'we', 'us' and 'our' in this Privacy Policy are a reference to Dabble.
This Privacy Policy defines how Dabble collects, maintains, and shared your personal information through your use of our services. Our commitment is to ensure that your personal information will always be protected, securely stored, and only ever disclosed in ways defined in this Privacy Policy.
Mobile App and Website Use
By using Dabble’s mobile apps you agree to Dabble collecting and processing your Personal Information on the basis explained in this Privacy Policy.
In using Dabble’s mobile applications and website, you agree to the terms outlined in this Privacy Policy. Dabble reserves the right to update this policy by posting changes to the Privacy Policy page on its website. Upon upload, the Privacy Policy will supersede the previous version and you shall be bound by the latest version. Your continued use of our services shall constitute acceptance of these updated terms.
This Privacy Policy will not apply to websites which are linked to the website and over which Dabble has no control.
This Privacy Policy only applies to websites or mobile applications directly owned and operated by Dabble (including dabble.com.au) and not third-party websites.
Personal Information
Personal Information that Dabble collects from you includes the following information.
Your Full Name
Your Username/public handle
Contact information (email, mobile phone)
Home address
Date of birth
Gender
Personally submitted preferences
Bank Account details (Name and numbers)
Debit Card or payment information
Your transactions with us, including deposits made and bets placed
Correspondence to and from you including via email, SMS, live chat, social platform direct messages and telephone
Information we may collect as part of a survey, customer feedback request or a competition you participate in
Your application for employment with us
Your identification information and source of wealth / source of funds information
Information on your use of our websites and Apps using cookies and sophisticated tracking technologies.
Cookies
Personal information will be collected through the use of cookies when you visit Dabble’s website. Cookies store data from your web browser and record information related to your activities on the site. This information can include pages you visited, when and where you accessed the site from and more. The data stored in Dabble cookies will only ever be used for internal purposes and to help improve your experience and enjoyment of the platform.
Third-party companies may also use cookies for purposes such as remarketing to you across their external networks. These cookies will always be anonymous in their nature and no personal information will ever be shared with any third-party.
Marketing and your Promotional Preferences
From time to time, we will use the contact details you have provided us to inform you of products, features, company news and events you might be interested in.
If you wish to opt out from receiving any further promotional material, you can follow unsubscribe instructions on marketing messages, contact our support team via the website, or send an email to [email protected] and we will process your request.
We will always have the need to contact you regarding the general use of your account. Opting out of promotional marketing materials will not stop you from receiving important non-promotional communications, including messages related to responsible gambling.
Purposes of Personal Information Data Collection
Dabble will collect your Personal Information only by lawful and fair means to operate its business as a licensed online wagering bookmaker, including for the purposes outlined below.
To complete and process your application to become a Customer of Dabble
To provide ongoing Customer services
To meet our legal requirements including obligations under the Anti-Money Laundering and Counter Terrorism Act 2006 (Cth) and the Northern Territory Racing and Betting Act 2011
To tailor specific products and services to your individual needs and habits
To inform you of new products or services we think may interest you
To create anonymous customer profiles and reporting at an aggregate level to allow for reporting, insights, and statistical analysis of our betting platform.
To take appropriate action if there is any reason for Dabble to suspect any unintended use or rigging of the platform has occurred through your account
For staff training purposes (this purpose is specific to customer service contacts)
To establish, exercise or defend any legal claims
To manage recruitment processes
By providing Dabble with Personal Information you consent to Dabble collecting, using, and disclosing your Personal Information for the above purposes.
Sharing Your Bets
Should you choose to share your bets via the Dabble platform, whether as a default option or on a bet by bet basis, all information associated with those bets (excluding stake and payout) is no longer protected by our Privacy Policy and is considered public information, which includes the following.
The fixture(s) and selection(s) that you have bet on
The odds, including the price and line (if applicable) of the selections(s)
Any marketing products you used associated with the bet (e.g. boosted price, bonus cash).
Any synopsis, reaction or comment you have made against the bet.
Public Platform Features
Should you choose to provide a public comment via the Dabble platforms social features (including comments, likes and other reactions on bets and banter on matches), that is not protected by our Privacy Policy and is considered public information.
Management and Protection of your Personal Information
Wherever possible, we take every step to secure and protect your personal information while also maintaining its validity and currency. Dabble will destroy or anonymize any user data after our statutory obligations to retain that information has expired.
Third-Party Disclosure of your Personal Information
Dabble will never disclose your personal information to a third-party unless it is outlined below or directed via court order:
To trusted third-party providers that Dabble works with in the day-to-day operation of the business
To provide you with member services, support;
Where disclosure is required by the law or permitted under the Privacy act;
As directed by relevant sporting bodies for their internal investigations and to maintain the integrity of the sport or to assist in enquiries related to the betting activities and markets they are investigating;
to provide you with the services or support/information you have requested;
for any other purpose related to the purposes for which your Personal Information was collected as described in this policy which you would reasonably expect or which has been otherwise notified to you;
the third parties or classes of third parties that Dabble has at the time of collection informed you of;
where you have consented to its disclosure ether expressly or by the circumstances and your conduct.
Dabble will take all reasonable steps to ensure that any Personal Information which Dabble discloses to a third party is protected by that party in accordance with the Privacy Act.
Integrity and Governing Bodies
For the purposes of this section, 'governing body' is an Australian sports organisation that has a regulatory or sanctioning function and includes each of the Australian State and Territory Thoroughbred Racing, Harness Racing and Greyhound Racing bodies, the Australian Football League, Athletics Australia, the Australian Rugby Union, Cricket Australia, the National Basketball League, the National Rugby League and Tennis Australia.
Dabble Sports reserves the right to provide a governing body with:
records or documents relating to your betting transactions; and
your name, contact details and identifying information that relate to you.
Such information will only be provided to assist in a legitimate inquiry conducted by a governing body to maintain the integrity of the sport. For the avoidance of doubt, you consent to Dabble Sports providing the above information to a governing body.
Security of Data and Personal Information
Any data transmitted over the internet is, by nature, not totally guaranteed of total security. Dabble does not warrant information transfers from your computer to its systems. Any information that you send to Dabble is done so at your own risk, however, once Dabble receives this information, it is our duty to ensure that it is protected, stored and secured in the most effective possible way.
Dabble will always take reasonable steps to ensure that your personal information is protected from unauthorized access, misuse, modification or disclosure through the use of systems such as the use of https transmit protocols through both our desktop site and mobile applications and through our smart systems designed to detect unauthorized access attempts.
Our employees, partners and vendors are required to keep your personal and trading behaviour confidential and secured at all times.
Once you post information about your activities on the platform via any public forum (e.g. Social media, email) that information is no longer protected by our Privacy Policy and is considered public information.
It is your duty to ensure that you do not share your login credentials with others or stay logged into the website after you have finished your use as this may lead to unauthorized access of your account. Similarly, ensuring that access to your mobile phone, desktop or tablet is secured is your responsibility.
Reviewing and Updating your Personal Information
You may access and update your personal information that is stored on Dabble via the “profile” section of our website and mobile apps.
You can update your address, password, pre-commitment settings and other preferences and settings here, or alternatively you can contact Dabble through our Contact Us section or via the [email protected] email address to update or access your personal information.
Ongoing Collection and Updating of Your Personal Information
Dabble will always endeavour to keep your personal information as up to date as possible. When sharing your information, we will always ensure to only share relevant information that directly meets the purpose of the sharing request or partnership.
Through your dealings with Dabble, we may from time-to-time ask to verify the validity of this personal information. If you believe your personal information is out of date, please contact us and we will correct immediately.
Privacy for Under 18s
Dabble takes seriously our responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.
Access to Personal Information
You may access Personal Information collected by Dabble by following the “Account” link on the App and/or by contacting the Dabble service team. We will give you access to your Personal Information in the manner requested if that is possible within a reasonable period. We may not be required to give you access to your Personal Information in certain circumstances including where it may have an unreasonable impact on another person's privacy.
If we refuse access you have requested for any reason, we will advise you by email of the refusal and our reasons and the complaint mechanisms available to you.
Contact Details
Should you wish to contact Dabble regarding your information, make a request to update it or have any general enquiries about the way in which we deal with your privacy, you can contact us as follows:
Data Security Officer
Dabble Sports Pty Ltd
Level 1/C106
19 Kitchener Drive
DARWIN CITY NT 0800
Email: [email protected]
Further Information about privacy concerns or complaints in Australia can be found on the Office of the Australian Privacy Commissioner's website at www.oaic.gov.au.
Updates to this Privacy Policy
Dabble may review, change, update and alter this Privacy Policy on occasion. The version of this policy that is hosted on our website will always be the most current version of the policy. Please ensure that you read and review this on a regular basis.